Built for: Support Leaders · CX/Operations · Product Teams
Convoinsights analyzes 100% of your conversations to pinpoint drop-offs, failure flows, and frustrated users - so Development and CX teams can cut escalations and boost resolutions in weeks, not months.
Real-time insights at a glance
Why Most Chatbots Fail & The Cost of Not Knowing
Without proper analytics, companies are flying blind—missing critical insights that could transform their chatbot performance.
Hidden patterns in conversations go unnoticed.
Without systematic analysis, emerging topics and recurring issues remain invisible until they become major problems.
Users abandon conversations before converting.
45% of users drop off mid-conversation—and without flow analysis, you never know where or why.
Manual reviews only scratch the surface.
Manual reviews cover less than 5% of conversations and take days—leaving 95% of insights undiscovered.
Thousands of Hours
Wasted on repeated issues
3x Higher
Support escalation rates
6+ Mo
To discover critical failures
Countless
Lost revenue opportunities
How Convoinsights Helps
Get automatic topic clustering, pinpoint drop-off points with AI recommendations, and full observability across 100% of conversations with real-time analytics.
Start Analyzing NowTurn conversations into actionable insights
Our AI-powered platform analyzes every aspect of your chatbot conversations to help you improve user experience and drive better outcomes.
Automatically identify and categorize conversation topics to understand what users are asking about most.
Track user satisfaction and emotional tone throughout conversations to identify pain points.
Get AI-powered suggestions to improve chatbot responses and conversation flows.
Visualize conversation flows and identify bottlenecks where users get stuck or confused.
Export structured data and generate comprehensive reports for deeper analysis.
Integrate with popular chatbot platforms and custom solutions via API.
How it works
Get started in minutes and see insights immediately. No complex setup or data science knowledge required.
Integrate with your existing chatbot platform in minutes using our one-click integrations or API.
Our AI analyzes every conversation in real-time, extracting topics, sentiment, and patterns automatically.
View comprehensive analytics dashboards and receive AI-powered recommendations to improve your chatbot.
Implement changes based on data-driven insights and track improvements over time.
Integrate with your existing chatbot platform in minutes using our one-click integrations or API.
Our AI analyzes every conversation in real-time, extracting topics, sentiment, and patterns automatically.
View comprehensive analytics dashboards and receive AI-powered recommendations to improve your chatbot.
Implement changes based on data-driven insights and track improvements over time.
Join hundreds of businesses using Convoinsights to improve their chatbot experiences. Schedule a personalized demo to see how we can transform your chatbot analytics.